Service Journeys

Sometimes the real issue is not one paper, but a whole journey made of several papers and steps. This section gathers the routes that need sequencing: after death, starting a business, before travel, and a new family file. The goal is not only to know the service name, but to know what comes first and what can wait.

GoalSequence whole journeys
Best useWhen more than one file is involved
Strongest benefitReduce looping
MethodPriority then execution

Choose the journey that matches your file

Frequently Asked Questions

What is the difference between Service Journeys and Life Events?
Life Events starts from the moment, while Service Journeys goes deeper into sequencing the files and steps inside the journey itself.
Are journeys a replacement for the original service pages?
No. They are an organizing layer above the original service pages that helps you choose the sequence before entering the details.
Where should I start if more than one journey overlaps?
Start with the journey that contains a foundational paper you cannot build without, such as a death certificate, passport, or tax card.